First time ever buying a car online. Had just googled model of car and came up on generic online site. Thought probably waste of time as Dealership in Dorset and I'm North East Scotland. However Giles Cars Ltd not phased and owner, Matthew, had clearly done this before and was happy to look into options which were fed back quickly. When decided to go ahead with part exchange, he arranged delivery and collection, keeping me informed, updated and reassured through whole process. The car itself was presented immaculately, sparkling inside and out. Delivered on trailer by equally friendly and professional driver, at time agreed with text of ETA. Very honest discussion and feedback from first email enquiry. Whole thing was done via email, texts, phone calls as suited me, in about 8 days. Best car buying experience ever. Cannot recommend Matthew and Giles Cars Ltd highly enough.
I have just purchased a 2015 Honda Jazz with 61000 miles and FSH. It looks as if it has just come from a Honda showroom. What a brilliant buying experience, main dealers need to take notes how to prepare their vehicles. Matthew deserves all the credit for his honest and open way he dealt with our exchange and the way his vehicles are immaculately presented.
Like the many other reviewers I have nothing but praise for Mathew Giles. We have had the Honda 1.8 for a month now, it is immaculate, as was the care that Mathew took in his dealings with us. I have found him a man of integrity. The car was for my son who is delighted with it and I contacted Matthew to assure him when I decide to change my own car, within the next two years, I will turn first to him. Probably the most enjoyable purchase of a car I have made.
Purchased a Smart Fortwo from Giles Cars Ltd remotely after seeing the car advertised on their website. Transaction completed very professionally on line, documents e-mailed etc. The car was delivered to my home on a day and time that suited me. The car was immaculately presented, fully serviced and with a new MoT. Very satisfied.
Last month Dec 2020, I bought a low mileage Honda Accord from Giles Cars, because of Covid ! I purchased the Honda (online) unseen, going entirely on description & reading previous testimonials left by others. The Honda was exactly as described, even down to the tread depth on the tyres, the whole process, from my initial enquiry to taking delivery went very well. The honesty/integrity of Mathew Giles is second to none, so I have no hesitation in recommending Giles Cars if your looking for a good quality used vehicle.
Having bought a Nissan Qashqai from this dealer I have waited over 4 months and nearly two thousand miles before writing this review. Thus it is now with complete confidence that I can highly recommend Giles Cars Ltd. The Qashqai had a low mileage, a very competitive price and was immaculately presented. Even so, Giles Cars were at pains to point out every tiny scuff and scratch so that I was aware of even the smallest defect: above all there was no attempt to hard-sell or pressurise the customer in any way. After buying the car I had one query over a dashboard computer message I didn’t understand: Giles Cars could not have been more helpful and courteous; the matter was quickly resolved to my complete satisfaction. In all my 52 years of motoring it doesn’t get much better than this!
Dear Matthew, just a quick message to compliment your car sales. I had a 2012 Mercedes C220 off you just over a year ago. And when I took it for its MOT the inspector was full of praise for it and said I had purchased a really good example of the car. Many thanks for your honesty on this sale.
Purchased a Honda Jazz for my mother in law. It looked great in the photos and just as good in the flesh. Matt is really well organised and sales really good quality cars. My mother in law is really pleased as I am having purchased the vehicle more than a month ago. Matt goes out of his way to ensure everything goes smoothly. I would recommend Giles Cars if you are looking for a good quality car.
Matthew took all the stress out of buying my car from him. He was really friendly, very very helpful & an absolute joy to do business with. I trusted him completely & it paid off. I cannot express how happy & excited I am driving around "safely" in my great silver Fiesta. Thank you for making the whole process such a delight.
Matt was absolutely brilliant. He gave me some excellent advice and found just what I needed in a very short time, was very accommodating with no hard sell. I Am already recommending and will continue to do so. I am most impressed with my car, it is 2 years old and in immaculate condition, inside and out and Matt ensures the car is in tip top order or he won’t sell it to you. Best car buying experience I’ve ever had. Thank you.